Unlock your Dubber recordings, at enterprise scale
We help enterprises and regulated teams retrieve, migrate, and automate their Dubber call recordings — securely, and at scale.
# List an account's recordings (paginated)
$ curl -s "https://api.dubber.net/eu/v1/accounts/acme/recordings?count=100" \
-H "Authorization: Bearer $DUBBER_TOKEN" | jq
{
"self": "https://api.dubber.net/eu/v1/accounts/acme/recordings",
"recordings": [{
"id": "0429054641",
"call_type": "inbound",
"duration": 327,
"status": "Active",
"start_time": "Tue, 18 Apr 2023 09:14:02 +0000"
}]
}Leaving Dubber, or switching reseller?
Getting your full archive out of Dubber isn’t one click. Its export API returns a CSV by date range — the audio itself still has to be pulled via the API, recording by recording, with rate limits and retries. We build the pipeline that does it: complete audio and metadata, delivered into storage you control.
For regulated firms the stakes are higher still: under MiFID II and the FCA Handbook (SYSC 10A), call recordings must be retained for at least five years — up to seven at the FCA’s request — and that obligation doesn’t pause when you change provider. Losing recordings you’re required to keep is a breach, not an inconvenience — so the archive has to move with you, intact and auditable.
- Complete archive — every recording and its metadata, nothing left behind
- Delivered to your own S3, R2, or Azure — you keep custody
- Compliance-aware — audit trail and zero local retention of audio
Migrated a UK FCA-regulated fintech off a departing Dubber reseller into the client’s own Azure storage — the full audio archive plus metadata, extracted via the Dubber API with zero local retention of recordings.
Why partner with us?
We combine deep Dubber API expertise with enterprise-grade delivery to help you unlock the full value of your call recordings.
Dubber Depth
Years of hands-on experience with the Dubber API, from OAuth flows to high-volume pagination and webhook ingestion.
Secure Pipelines
End-to-end encryption, least-privilege access, and compliance-aware architecture that meets enterprise security standards.
Enterprise Delivery
Production-ready solutions with monitoring, documentation, runbooks, and smooth handover to your team.
Core Capabilities
From retrieval to storage, we handle the full lifecycle of your Dubber recordings.
Recording Retrieval & Metadata Search
Find recordings and transcripts captured across Microsoft Teams, Zoom, and Cisco Webex — by user, time range, or call metadata.
Webhooks & Async Pipelines
Real-time ingestion of new recordings via webhook events and scalable async processing.
Compliance Exports (GDPR / PCI DSS)
Automated exports with audit trails for GDPR, PCI DSS, and MiFID II requirements and data-subject requests.
SSO/User Provisioning Flows
Integrate Dubber authentication with your identity provider and access management systems.
High-Volume Pagination & Rate-Limit Handling
Efficient bulk operations with intelligent backoff and retry logic for enterprise scale.
Storage Targets (S3, R2, Azure) with Encryption
Secure delivery to AWS S3, Cloudflare R2, Azure Blob, or your preferred object storage with server-side encryption.
How We Work
A proven three-phase approach that de-risks delivery and gets you to production faster.
Discovery
We audit your Dubber setup, understand your use case, and map out API requirements and integration points.
Pilot
We build a working prototype with a subset of recordings, prove the retrieval pipeline, and validate your requirements.
Production
We scale to full volumes, add monitoring and alerting, deliver documentation, and hand over to your team.
Ready to unlock your Dubber recordings?
Book a free consultation to discuss your requirements, or request a technical assessment of your current Dubber setup.