Privacy Policy
Last updated: 29 October 2025
Introduction
Dubber Downloads ("we", "us", "our") is a trading name of a sole trader based in the United Kingdom, and is the data controller responsible for your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or contact us about our services.
What Information We Collect
We collect personal information that you provide to us directly through our contact form or email correspondence:
- Full name
- Work email address
- Company name
- Message content and enquiry details
We use Umami, a privacy-focused analytics tool, to understand how visitors use our site (such as which pages are viewed and roughly where visits come from). Umami does not use cookies, does not collect personal data, and does not track you across other websites. We do not use any other cookies or tracking technologies, so no cookie banner is required.
How We Use Your Information
We use the information you provide solely for the following purposes:
- To respond to your enquiries and communicate about our services
- To schedule consultations and technical assessments
- To provide quotes and proposals for Dubber API integration services
- To fulfil our contractual obligations if you become a client
We do not use your information for marketing purposes without your explicit consent, nor do we share it with third parties except as required for service delivery (e.g., calendar scheduling tools).
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:
- Consent: You have provided explicit consent by submitting the contact form.
- Legitimate interests: Processing is necessary for us to respond to business enquiries and provide professional services.
Data Retention
We retain your contact information for as long as necessary to respond to your enquiry and for up to 24 months thereafter for record-keeping purposes. If you become a client, we will retain your information in accordance with our client record retention policy and applicable legal requirements.
You may request deletion of your personal information at any time by contacting us at the address below.
Your Rights
Under UK data protection law, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request that we limit how we use your data
- Objection: Object to our processing of your data
- Portability: Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit (TLS), secure storage, and access controls.
Third-Party Services
We use a small number of third-party services to run this site: Cloudflare (website hosting and processing of contact-form submissions), Resend (delivery of contact-form emails to us), Calendly (scheduling consultations), and Umami (privacy-focused, cookieless analytics). Your contact-form details are handled by Cloudflare and Resend only for the purpose of delivering your enquiry to us. Each provider has its own privacy policy and terms of service, and we ensure that any third-party processors comply with UK GDPR requirements.
International Transfers
Your personal data is processed within the United Kingdom. If we transfer data outside the UK, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: